When your customer has concerns about the furniture they have had delivered to their home, Furniture Medic’s on site expertise adds real value to your customer service functions.
Whatever the problem; delivery damage, manufacturing defects or self-assembly issues, our expert technicians can help. In most cases we can resolve the problem without the need for an exchange product which reduces cost to you and increases customer satisfaction with a quick and efficient resolution.
Furniture Medic has a long history working on behalf high-street retailers and high-end furniture manufacturers and retailers across the UK.
Our service includes:
- Consistency in approach, process and repair
- Restoration specialists insured and professionally identified
- Nationally trained and supported
- Expert on-site furniture repair and wood finish colour blending
- Low-odour, environmentally safe, water-based products
- Minimal downtime and convenience.